Shipping Policy

5.2 Title to, and risk of loss for, any Item passes to You only upon completion of a Sale as described in Section 6.9. One of the conditions of a completed Sale is that the packaged Item has been accepted by our third-party carrier for delivery to the address You provided. Until a completed Sale occurs, the Item remains the property of Packz and is held in Packz's inventory as described in Section 6.9. The replacement of products, or credits for products, that were shipped through our third-party carrier and that You claim not to have received are subject to investigation and may be provided, at our sole discretion. We disclaim all liability, and We have no obligation to replace or provide credit for products that You do not receive due to the negligence and/or acts beyond the authority given by us to a third-party service provider, or an error or omission in the shipment information provided by You.

5.3 When your order ships, You may receive an email providing the shipment tracking number(s). To see the detailed progress of your shipment, click on the tracking number link provided in Your email. Please note that tracking details may not be active immediately; in that case, check back in several hours or the following day. Tracking information and support may be provided by a third-party service provider. We disclaim all liability in connection with tracking information or associated support provided by a third-party service provider.

6.11 You will be responsible for all shipping fees, which will be disclosed to You when You request shipment.

6.12 Items are shipped only to addresses within the United States. Before an Item is shipped, You must satisfy the conditions in Section 6.9, including completing any required verification checks and paying all applicable shipping, insurance, handling, and tax charges. We typically ship cards purchased on the Platform within three (3) business days after confirming your request and verifying Your User Account, as set forth in these Terms. Because watches are sourced after You request shipment, watch shipments typically take longer, and We will provide an estimated fulfillment timeframe when You request shipment. In all cases, we reserve the right to take longer in the event of unforeseen circumstances, including supplier delays.